Issue
We are unable to fetch Bitbucket users using the OAuth consumer credentials (cloud) or access token (server) that were provided.
Resolution
For Bitbucket Cloud:
Please ensure that the Bitbucket OAuth consumer was given the permissions "Account:Read" and "Account:Email".
For Bitbucket Server:
Please ensure that the access token was given the permissions "Project: Read" and "Repository: Admin".
If you are still having difficulty please reach out to us: https://support.glean.com.